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Magazine upload incomplete

Troubleshooting help: PDF file uploading or processing not completing

Written by Support Team
Updated over 3 weeks ago

If your PDF magazine is taking unusually long to upload or the rendering process does not complete, a temporary server issue may be occurring.

Check Server Status

You can check the current status of our servers here.

Please be patient and allow some time for the issue to be resolved. Keep in mind that it may take longer during nighttime or on weekends.

Retry Using a Different Browser

Sometimes switching to another browser can help resolve the problem.


Need help?

If the issue persists even after trying a different browser, please contact our support team for assistance:

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