Cancel subscription

How you can cancel your paid plan and revert back to the FREE plan

Maria avatar
Written by Maria
Updated over a week ago

We’re sorry to hear you’re thinking of canceling your subscription because we don’t want to lose you as a customer. 

However, you may cancel your paid subscription at any time.

To cancel your subscription, go to "My account" and scroll down to "Current Plan" or just use this link:
https://www.yumpu.com/en/account/profile/edit#yp-current-plan

As soon as you click on "Cancel Plan", an Overlay appears. Please follow those steps to submit your cancellation.

After having entered your account password, you’ve successfully submitted your cancellation. You will receive an email with a link to cancel your subscription. This email is necessary to verify your identity and to avoid abuse. By clicking on the links in the email, the cancellation is completed.

Your plan has now been canceled and will expire at the end of the current billing period. 

By canceling your subscription, you will lose access to all the premium features you previously used.

You still have unpaid invoices in your account but still want to cancel your subscription? Of course, you can do that! But you can also make a one-time payment via PayPal by clicking on the „PAY NOW“ button.

Any questions? You can call us at +41 71 588 05 20 or send us an email to support@yumpu.com. You can reach us every workday from 8 am to 5 pm CET (Central European Time).

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