Go the "My Account".
Then scroll down to "Billing Information" and insert your VAT number.
After you inserted the VAT number, the future invoices will be issued free of VAT.
Attention: The VAT number is not considered on already created invoices.
If you receive an error message like "No valid VAT, tax will be charged", please follow this guide: http://helpcenter.yumpu.com/en/articles/5963158-no-valid-vat
How does the VAT number look like?
Each VAT number consists of a two-digit country identifier and two to twelve additional characters, which may also contain letters (depending on the EU state).
If you need any help, contact us under firstname.lastname@example.org