Invoice Surcharge

Explanation of the invoice surcharge on invoices of older plans

Alicja Duszejko avatar
Written by Alicja Duszejko
Updated over a week ago

Please note that the payment method via invoice is no longer available. While this option has been discontinued, we understand that some users may still have older plans and continue to pay via invoice. Please note that invoice surcharges are applicable for those who have chosen this payment method.

  • Invoice Surcharges: If you are currently using the invoice payment method, it's important to be aware that invoice surcharges are added to your billing. The specific surcharge amount can be found detailed on your invoice. To understand more about accessing and downloading your invoices, please refer to our dedicated help center article: How to Access and Download Your Invoices.

  • Changing Your Payment Method: Users who wish to transition to alternative payment methods can learn how to do so by following the instructions in our guide: Change Payment Details and Method of Payment.

  • Invoice Surcharge Adjustment: It is important to note that once an invoice has been created, removing the surcharge from it is not possible. We appreciate your understanding in this matter.

  • Need Assistance? Should you have any questions or require further assistance, please feel free to reach out to our support team at We are here to help you navigate any concerns or inquiries you may have.

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