Skip to main content

Low Screen Resolution

Troubleshooting help: Resolution too low in Hotspot Editor

Support Team avatar
Written by Support Team
Updated this week

If you encounter the error message: "SORRY! Unfortunately, the resolution of your device seems to be too low for using Hotspot-Editor. Please, use a higher resolution or change your device. That is the way for the best editing of your magazines." while using the Hotspot Editor, this may be caused by your device's screen resolution.


The minimum required resolution for optimal editing is: 1920 x 1080

Please adjust your screen resolution accordingly or switch to a different device to prevent this error.


If the issue persists even after adjusting the resolution, feel free to reach out to us directly at:
support@yumpu.com

Did this answer your question?