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Low Screen Resolution

Troubleshooting help: Resolution too low in Hotspot Editor

Alicja Duszejko avatar
Written by Alicja Duszejko
Updated over 2 months ago

If you encounter the error message "SORRY! Unfortunately, the resolution of your device seems to be too low for using Hotspot-Editor. Please, use a higher resolution or change your device. That is the way for the best editing of your magazines." while using the hotspot editor, it may be due to your device's resolution.โ€‹

The minimum required resolution for optimal editing is 1920 x 1080. To prevent this error, please consider changing your device or adjusting your screen resolution accordingly.

If the problem persists even after adjusting the resolution, please don't hesitate to reach out to us directly at support@yumpu.com for further assistance.

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