If you have added your VAT number after an invoice has already been issued and the verification was successful, all future invoices will be generated without VAT. However, retroactive adjustments are not possible.
How VAT Handling Works
Future invoices
Once your VAT number has been successfully verified, all upcoming invoices will be issued tax-free.
Past invoices
Unfortunately, it is not possible to automatically adjust or verify VAT numbers retroactively for invoices that have already been created.
What You Can Do
Provide proof of a valid VAT number
If you already had a valid VAT number in the previous year, you can request a review by providing confirmation. This confirmation should be an official document showing the issuance of your VAT ID.
Submit your document
Send the document to our support team via email:
How to add VAT number
To learn how to add your VAT number to your account, please refer to the corresponding guide.
Need Help?
If you have any questions or require further assistance, please contact our support team at: